Delete Your Nhava Account
You can request deletion of your Nhava Account from within the app. Deletion is scheduled rather than immediate so that you have a recovery period before permanent purge begins.
From within the app
- Sign in to Nhava and open Profile.
- Tap Delete account.
- Review the impact summary showing what will be hidden, preserved, or removed.
- Type DELETE exactly as shown.
- Tap Schedule deletion.
What happens immediately?
- You are signed out and your Account enters a pending-deletion state.
- Your Account remains inaccessible unless you cancel deletion during recovery.
- Your Personal seller identity and solely owned Business Profiles become hidden or unavailable, along with affected active Listings.
- A co-owned Business Profile may remain available under another eligible owner, while your membership is removed as deletion completes.
Cancel during the recovery period
Nhava shows the date when your Account becomes eligible for permanent purge. Before that date, and before purge begins, sign in again with a login method linked to the same Account and choose Keep my account.
Cancellation restores the same Account and restores only Profiles and Listings that were hidden specifically because of that deletion request and are otherwise eligible. Independent moderation, suspension, or other eligibility restrictions are not automatically reversed.
Permanent purge and retained records
After the recovery period ends, your Account becomes eligible for permanent purge. Purge may occur after the displayed date and is not guaranteed at the exact moment the recovery period ends. Once purge begins, deletion can no longer be cancelled.
Permanent purge deletes the Account login record and credentials and removes private Account, contact, image, notification, favourite, saved-search, and similar user data handled by the deletion process.
Some records may remain anonymized, minimized, tombstoned, or retained where necessary for legal, accounting, marketplace-integrity, moderation, fraud-prevention, security, or audit purposes. These may include historical Listings, reviews, memberships, subscriptions, payments, contact events, moderation history, and security records. Co-owned Business Profiles may remain under other eligible owners.
If you cannot access your account
Email support@nhava.app and include the email address associated with your Nhava Account.
For more information about how Nhava handles and retains information, see the Nhava Privacy Policy.